Responsible Gambling at FoxyGold Casino

At FoxyGold Casino, we believe playing should stay fun and relaxed. Gambling is meant to be a leisure activity, not a way to solve financial problems or generate income. That's why we offer players in the Netherlands a range of tools and information to help them stay in control of their gambling behaviour.

On this page, we explain which measures you can set up yourself, how to recognise signs of problematic gambling, and where to turn for help and support, both with us and through external organisations.

Through your account settings at FoxyGold, you have access to several tools that let you set your own boundaries around your gambling behaviour. These tools are free to use and can be activated or adjusted at any time, depending on your personal needs.

• Deposit limits: set a daily, weekly, or monthly maximum on the amount you can deposit
• Loss limits: cap the amount you can lose over a given period
• Session limits: set a maximum play time per session to play more mindfully
• Cooling-off period: temporarily block your access, for example for 24 hours, 7 days, or longer
• Self-exclusion: close your account for an extended period or permanently whenever you feel it's needed

Would you like to set up or adjust any of these limits? Contact our customer support team via live chat or email, available 24 hours a day. Our team is happy to help you set up the right tools for your situation.

It's not always easy to recognise when gambling is starting to become a problem. Some signs to watch out for include: playing more often than you intended, borrowing money or selling belongings to keep playing, lying about your gambling to family or friends, and feeling like you can't stop, even when you want to.

Do you recognise one or more of these signs in yourself or someone close to you? Don't wait too long to seek help. Talk to someone you trust, and consider using the tools we offer, such as a cooling-off period or self-exclusion. Taking this step takes courage, but it can make a real difference.

Besides the tools FoxyGold offers directly, there are several independent organisations in the Netherlands that specialise in helping people with problematic gambling behaviour. These organisations offer confidential, often free advice, regardless of which platform you play on.

• General help and information: consult a general practitioner or local addiction care service for personal advice
• Telephone helplines: several Dutch addiction care organisations offer anonymous telephone support
• Online self-tests: various organisations offer free online tests to assess your gambling behaviour

If in doubt, we recommend always reaching out to a professional support service. They can guide you objectively and confidentially, independent of any commercial interest.

FoxyGold Casino is accessible exclusively to individuals aged 18 and over. During the registration process, we verify the date of birth of every new player, and in some cases we request additional documentation to confirm age. If it turns out an account was created by a minor, that account is immediately closed and any balance frozen in line with our policy.

Parents and guardians concerned about minors accessing online gambling platforms are encouraged to use parental control software on shared devices and to have open conversations about the risks of gambling.